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How To Change Mobile Number In FASTag?

  • Writer: ROSS
    ROSS
  • Dec 12, 2023
  • 2 min read

Updated: Jan 1

FASTag is an electronic toll collection system in India, operated by the National Highway Authority of India (NHAI). It is a device that employs Radio Frequency Identification (RFID) technology that allows toll payments to be deducted directly from the prepaid account linked to it. So, instead of paying in cash at toll plazas, you automatically pay through your linked account.



The mobile number linked to FASTag is important as you receive notifications about the toll transactions and balance information. When you change your mobile number, you'll want to update this information in your FASTag account. Here, you can get information on how to change phone number in FASTag.


How to change mobile number in FASTag


Note that there is no online provision to change the mobile number linked with your FASTag account. You can only change the mobile number offline. Here are the steps:

  1. Visit the FASTag issuing bank’s branch near you.

  2. Talk to a bank executive and request for a form to update KYC details.

  3. Fill out the form and fill in the new mobile number.

  4. The bank will update the new mobile number which will be linked to your FASTag Account.

You can contact your Relationship Manager to learn more about changing the mobile number linked to your FASTag Account.


Why is changing your FASTag mobile number important?


If you want to have an effortless experience with your HDFC Bank NETC FASTag account, you must update your mobile number with your FASTag account. This is why it is so important:


  • Stay Updated

By changing your mobile number linked with FASTag, you can ensure that you receive timely SMS and email alerts regarding your transactions, account updates, and other important notifications. This way, you are always informed of the various activities associated with your FASTag account, including incorrect toll deductions.


  • Hassle-free Communication

By changing your FASTag phone number, you can take advantage of HDFC Bank's exclusive gateway to managing your FASTag. This allows you to efficiently handle tasks such as reloading your FASTag, linking multiple vehicles to your wallet and managing your account preferences.


Benefits of FASTag


Let us walk you through the advantages of adopting FASTag, which also happens to be mandatory:


  • Convenience of Cashless Payment

  • Improved lane utilisation

  • Transparency of toll transactions

  • Non-stop motion and reduced commute time

  • Reduced effort in toll plaza management


  • Savings on fuel and emissions


 
 
 

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